Frequently Asked Questions

Are you accepting new CLients?

Currently I am not accepting new clients however if you would like to be added to my waitlist please email me at Jennifermercertherapy@gmail.com or send an Appointment Request noting you would like to be added to my waitlist. Due to the nature of therapy I am not able to give a definite timeline of when I will be taking on new clients.

Office Hours?

I am in my office and provide sessions on Tuesdays (morning-afternoon), Thursdays (afternoon-evening).

How do I Start Therapy?

Whether this is your first time or you are returning to therapy, reaching out is the first step. To start you can fill out an appointment request form or email Jennifer (jennifermercertherapy@gmail.com) to set up an initial 15 minute phone consultation.

Typically there is a 24 hours response time in returning your calls or emails.

During the initial phone consult (10-15 min.) Jennifer will provided you information on session fees, session availability, and therapeutic approach. Jennifer can answer any questions you may have as well as will gather information on what brings you into therapy at this time. If it feels like a good fit, we can schedule an initial intake session.

Do you take insurance?

Currently I am taking Cigna insurance. For clients paying out of pocket I can provide you with a Super bill for every session.

  • SuperBills can be provided to clients that would like to file a claim with their insurance providers in attempts to get reimbursed for partial or full service fees.

I RECEIVED an email about Client portal?

Once you have scheduled your first initial session you will receive an email that will provide you with Jennifer’s contact information, office information as well as link to the client portal. This link will provide you with a user name and password. After clicking on the link and logging in you can fill out intake paperwork online. Your client portal can be accessed by you at anytime using the login information provided.

How do I start EMDR certification Hours?

If you are interested in obtaining hours towards EMDR certification please reach out via email. We can then coordinate a time to speak on the phone to answer any additional questions and make sure it is a good fit. Please go over the Certification packet provided by EMDRIA (located on their website under Certification Tab) to have a feel of the process. From there we find a time to schedule a consult.

Do you provide phone sessions or telehealth services?

Currently I am providing Telehealth or phone sessions for clients as well as seeing clients in person.

How is EMDR different than other Forms of therapy?

Yes, EMDR is different than other therapies. It is not hypnosis or hypnotherapy, exposure or talk therapy.

What sets EMDR apart from other therapies is that is supports clients emotionally processing events/beliefs/or body sensations, allows for insight and information to be learn and integrated into our memory. Once that information and insight is integrated in our brain and body we move on from it and it just becomes part of our story. As people we don’t have to just live with what has happened we can learn from it and move past it.

EMDR is a “bottom up approach which means that the processing occurs on a physiological level and allows new associations, insights and emotions to emerge spontaneously. EMDR therapy involves a very specific set of procedures to help this “digestive” function in the brain… it stimulates the natural information processing tendencies of the brain” (Francine Shapiro, PhD)